AI is a new layer of your business. Work that used to take teams now runs on instructions your people write. That layer needs a platform - not chat in one tool, prompts in docs, workflows in another.
Multi-model interface (ChatGPT, Claude, Gemini and more). Switch mid-conversation. Fork threads to test different approaches.
Version controlled components. Deploy to chat, workflows, APIs. Build once, use everywhere.
Chain components into automated processes. Add logic, human-in-the-loop steps, integrations.
Test prompts across models side-by-side. Compare outputs before you deploy.
AI is running real work now. Customer support. Document processing. Research. These are core operations and no longer experiments.
When you're replacing core processes, you can't be dependent on any single vendor. Your operational logic needs to be yours. Build on infrastructure you control, where your prompts and workflows work across any provider.
GPT-4 was state of the art. Then Claude beat it. Then Gemini got cheaper. This will keep happening.
When your logic is abstracted from the model changes and upgrades are simple. When it's hardcoded, upgrades are rewrites. Build so that models are components, not foundations. Your operational logic, the actual business value, stays intact regardless of which vendor wins. This is how you build AI operations that last.
The bet on AI agents is a bet on autonomous systems that figure out your business. That's a gamble on timelines and intelligence you don't control.
The factory approach is different. It's a methodology for breaking down your business processes into manageable pieces. Each unit does one job. Test independently. Then chain units together into production lines. When something breaks, you know which unit. When something works, you reuse it. Units compound into sophisticated systems. Build momentum and Infrastructure while your competitors run failed experiments.